We set height by grass type and season: cool-season turf usually looks best around 2.75–4 inches, while warm-season can go lower. We raise height during heat or stress to protect color and density, and we never scalp high spots.

No, you don’t need to be home for mowing service. We access your property and complete work whether you’re present or not. Most clients prefer this hands-off approach allowing service on optimal days regardless of their schedule. We note any specific instructions about gates, pets, or sprinkler systems. Properties with locked gates require keys or codes for access. If we encounter unexpected issues preventing service, we contact you. Otherwise, work proceeds automatically and you simply enjoy your freshly mowed lawn when you return home. This convenience is a major benefit of professional service.

Rain delays are common in lawn care and we handle them professionally. Light rain usually doesn’t prevent service but heavy rain or saturated conditions require delays to avoid damage. Rescheduling occurs as quickly as weather allows – typically within 1-2 days. We monitor weather forecasts adjusting routes proactively when possible. During extended wet periods, service may fall slightly behind but we catch up quickly. Most customers understand weather delays are beyond control and appreciate our communication about rescheduling. Spring and early summer typically experience most weather-related schedule variations. We never sacrifice quality by mowing excessively wet conditions that damage turf.

We typically mulch clippings returning nutrients to lawns unless you prefer bagging. Mulching is healthiest for grass providing nitrogen and organic matter. Properly sized clippings from regular mowing decompose quickly without creating thatch. Bagging removes these nutrients requiring more fertilizer to compensate. However, some situations benefit from bagging – excessively long grass, disease concerns, or aesthetic preferences. We accommodate either approach based on your preference and lawn conditions. Bagging may increase service costs slightly due to disposal time and fees. Most customers prefer mulching for healthier lawns and environmental benefits once understanding the advantages.

We mow around permanent fixtures and obstacles but appreciate customers clearing moveable items before service. We work around patio furniture, planters, and decorations moving small lightweight items when necessary. However, toys, hoses, lawn decorations, and portable items should be cleared for efficient complete service. Areas blocked by items don’t get mowed creating uneven appearance. Excessive obstacle removal slows service potentially affecting scheduling and costs. Commercial properties and HOAs should ensure areas are ready for service. A quick walkthrough clearing items before service day ensures complete efficient mowing and best results. We’re happy to discuss specific situations during initial consultation.

Service can be paused or canceled according to our agreement terms with reasonable notice. Seasonal service naturally pauses during winter dormancy and resumes in spring. Temporary pauses for vacations or other reasons are accommodated with advance notice. We understand circumstances change and work with customers finding appropriate solutions. Contract services like HOAs or commercial accounts have specific terms outlined in agreements. Residential services typically operate on more flexible arrangements. We request notice before your next scheduled service to adjust routes and scheduling appropriately. Most customers continue service year after year once experiencing the convenience and results, but we respect your right to make changes when needed.

Yes. Every visit includes precision edging along sidewalks, drives, and patios plus careful trimming around beds, fences, posts, and tight areas. We finish by blowing off all hard surfaces so everything reads crisp from the street.

We trim around small items but ask that the lawn be clear before we arrive. For safety and efficiency we don’t move heavy furniture or extensive play equipment; if something can’t be moved, we’ll cut as close as safely possible.